A3 Tunes - Frequently Asked Questions (FAQs)

Answers on music distribution, royalties & A3 Tunes support.

Categories

Can I update my payment or bank details?

Yes, under Account Settings > Payment Info.

How do I upgrade or renew my plan?

Navigate to Account Settings → Plans and select the upgrade or renewal option.

Can I download reports?

Export/download features are available for financial summaries and detailed reports only for Professional Users. If you need these facilities please upgrade your Startup Plan to Professional Plan.

How can I track my song’s performance?

Use the INSIGHTS tab to view:\n• Top Stores\n• Top Territories (global map)\n• Top Devices used by your listeners

What is the revenue share model?

Artists on A3 Tunes retain 100% of net royalties, after deduction of platform commissions and convenience charges (charged by platform partners and third parties). Detailed breakdown is available in your distribution agreement.

When can I withdraw my royalty balance?

Withdrawals can be requested once your balance reaches $50 USD.

How do I view my earnings?

Go to the ROYALTIES tab on your dashboard. You’ll see your current royalty balance and can filter earnings by platform, period, or territory.

How long does validation take?

Content is usually validated and sent to platforms within 3–7 business days, provided it meets all guidelines.

Can I edit a release after submitting?

Only before final submission. Post submission, edits can only be made upon request to support.

What audio and artwork formats are accepted?

Audio: WAV or FLAC (16-bit/44.1kHz or better) \n Artwork: JPG/PNG, minimum 3000×3000 pixels

How do I upload a track or album?

After logging in to app.a3tunes.com, click on Create Release → follow the guided steps to upload audio, artwork, and metadata.

How do I get support?

Reach us at [email protected] or through the support tab inside your dashboard.

What are “Drafts,” “Submitted,” and “Rejected” under releases?

Drafts – Releases that you’ve started creating but haven’t yet sent for review. You can still edit the metadata, artwork, or audio files in this stage.

Submitted – Releases that you’ve completed and sent to A3 Tunes for review and delivery to digital stores/streaming platforms. At this stage, no further edits can be made unless you withdraw the submission.

Rejected – Releases that did not meet the required guidelines (e.g., incorrect metadata, invalid artwork, audio issues, or copyright concerns). You will need to fix the issues and resubmit the release for approval.

Is AI-generated content allowed?

We do not support fully AI-generated tracks. If your content includes AI elements, you must declare the human creative involvement and ensure proper rights are in place.

Who owns the music I upload?

You do. A3 Tunes only acts as a distributor and never takes ownership of your content.

Still have questions?

Reach out to our support team for personalized assistance

Bengaluru, INDIA

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Bengaluru, INDIA

2025 A3 Tunes.All Rights Reserved

HOME

About Us

FEATURES

Pricing

Contact

OUR LOCATIONS

FAQ

BLOG

Legal

Cookies Policy

Terms And Conditions

Privacy Policy

Follow Us

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